Privacy policy

We may collect contact details such as name, email address, phone number, city, country, preferred language, and the content of messages sent through forms, WhatsApp, email, social media, or calls.

When you request or book travel, we may collect details needed to quote or coordinate services, including destination, dates, number of travelers, preferences, budget, dietary or accessibility requirements, passenger information, and travel documents when needed for suppliers, airlines, hotels, tour operators, transportation, insurance, or authorities.

We may also collect technical and usage information, such as IP address, device type, browser, pages visited, traffic source, button interactions, cookies, similar identifiers, and approximate location derived from your connection.

We use information to respond to inquiries, prepare quotes, book or coordinate travel services, send confirmations, operational notices, reminders, itinerary changes, customer support, and communications related to your request.

With your consent or where permitted by law, we may send offers, updates, promotions, and marketing communications. You may unsubscribe or ask us to stop sending promotional messages at any time.

We also use information to operate, protect, measure, and improve the site; prevent fraud or abuse; keep records; comply with legal obligations; resolve disputes; and enforce our agreements.

We share information only when reasonably necessary to provide our services, such as with authorized travel advisors, airlines, hotels, cruise lines, tour operators, destination partners, transportation companies, guides, insurers, payment processors, email tools, CRM tools, hosting, analytics, technical support, and other providers that help operate the business.

Links to Instagram, Google Reviews, WhatsApp, and other external sites or services are governed by their own privacy policies. If you interact with those platforms, they may collect information according to their terms.

We do not sell personal information. We may disclose information if required by law, a competent authority, a corporate transaction, a security investigation, or protection of our rights, clients, or providers.

If you provide your mobile number or consent to receive text messages, we may use it to send conversational, informational, and promotional SMS related to travel inquiries, quotes, bookings, reminders, itinerary changes, customer support, and travel offers.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Technical providers that deliver SMS messages may process limited data only to operate, secure, log, or deliver the messaging service on our behalf.

Payments may be processed by external payment providers or travel suppliers. We do not request or store full credit card numbers on this site.

Passport, identification, date of birth, health, accessibility, diet, or other sensitive preferences are requested only when necessary for a quote, booking, trip safety, supplier requirement, or legal compliance. Please limit sensitive information you send us to what is necessary for your trip.

The site may use cookies, local storage, pixels, or similar technologies to remember preferences, support site functions, understand site performance, measure campaigns, and improve the experience. You can block or delete cookies in your browser, although some functions may be affected.

Depending on your location, you may have the right to request access, correction, deletion, portability, restriction, or objection to the use of your personal information, and to withdraw consent where processing depends on consent.

You may contact us to exercise your rights, update your information, unsubscribe from marketing, or ask privacy questions. We may need to verify your identity before fulfilling certain requests.

We keep information for as long as reasonably necessary for the purposes described, including service delivery, tax, accounting, legal requirements, dispute resolution, and business protection.

We use reasonable administrative, technical, and organizational measures to protect information. No website, email, messaging platform, or internet transmission can guarantee absolute security.

We are based in Hialeah, Florida, and information may be processed in the United States or other countries where our providers or travel partners operate.

Our services are directed to adults planning travel. We do not knowingly collect personal information from children under 13 without permission from a parent or guardian. For family travel, information about minors should be provided by an authorized adult and only for quote or booking purposes.

We may update this policy when our practices, site, providers, or legal requirements change. The version posted on this page is effective as of the date shown.

For privacy questions or requests, email agency@lasuperfriky.com or contact us through the channels published on this site.